1. Introduction
Forgewright Automation ("Forgewright," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect when you interact with our website at forgewright.com and our services, how we use it, with whom we share it, how long we keep it, and what rights you have. This policy is intended to meet baseline requirements of the California Consumer Privacy Act ("CCPA") and the EU General Data Protection Regulation ("GDPR").
2. Scope
This policy applies to personal information that we collect through our website, contact forms, email, telephone, and in-person engagements. It does not apply to third-party websites, services, or applications that we do not own or control, including the websites of partner brands or customers.
3. Information we collect
We collect only the information we need to respond to inquiries and deliver our services. This typically includes:
- Identifiers you submit through our contact form — name, company, email address, and (optionally) phone number, industry, and a free-text message describing your need.
- Technical information automatically collected when you visit our site — IP address, browser user-agent string, the locale you chose (en, es, or zh), and the time of your visit.
- Aggregate analytics — anonymous traffic counts and page-view statistics gathered by privacy-respecting analytics tools.
We do not knowingly collect information from children under 16. We do not collect special categories of personal data (race, religion, health, biometrics, etc.).
4. How we use information
We use the information you provide to:
- Respond to your inquiry or service request.
- Send the capability deck or other documents you explicitly request.
- Maintain and improve our website.
- Detect and prevent abuse (for example, repeated submissions from the same address).
- Comply with legal obligations.
We do not sell your personal information, and we do not share it with third-party marketing or advertising networks.
5. Legal basis for processing (EEA / UK)
If you are located in the European Economic Area or the United Kingdom, we process your personal data under one or more of the following GDPR lawful bases: (a) your consent when you voluntarily submit information through our contact form; (b) our legitimate interests in responding to inquiries and operating our website; and (c) compliance with applicable legal obligations.
6. Retention
Contact-form submissions are stored in our database for a maximum of 90 days, after which they are automatically deleted by a scheduled job. Records related to active customer engagements may be retained for the duration of the engagement and for a reasonable period thereafter, consistent with our contractual and legal obligations.
9. Your rights
Depending on where you live, you may have the following rights regarding your personal information:
- The right to know what personal information we have collected about you.
- The right to access a copy of that information.
- The right to correct inaccurate information.
- The right to request deletion of that information, subject to certain legal exceptions.
- The right to opt out of the sale of personal information — we do not sell personal information.
- The right to non-discrimination for exercising any of these rights.
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law.
10. Security
We use commercially reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No internet transmission or storage system, however, can be guaranteed to be 100% secure.
11. International data transfers
We are based in the United States and our servers are operated in the United States. If you submit information from outside the United States, it will be transferred to and processed in the United States, which may not provide the same level of data protection as your home jurisdiction.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will revise the "Last updated" date at the bottom of this page. Substantive changes will be highlighted on our homepage for at least 30 days.
13. Contact us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at [email protected] or by mail at our U.S. office (address available on request).